Feedback Surveys

Beautiful on-site surveys your users will love

Six question types, multi-step flows, and a customizable widget so polished it makes your site look more premium. Works on desktop and mobile — zero external dependencies.

yoursite.com/checkout
How was your experience?
Loved by product teams at companies everywhere
Shopify eBay MediaFire Heroku Salesforce SiriusXM Segment Cisco Michaels WordPress Shopify eBay MediaFire Heroku Salesforce SiriusXM Segment Cisco Michaels WordPress

Every format. Every moment. Every device.

Six beautiful question types, multi-step flows, full customization, and analytics — all in a widget that makes your site look better.

6 Question Types

The right format for every moment

Emoji reactions for quick sentiment. Star ratings for product reviews. NPS for loyalty tracking. Thumbs up/down for simple yes-or-no. Free-form text for rich detail. Multiple choice for structured answers. Mix and match them in a single survey.

😊 Emoji Reaction 😞 🙁 😐 🙂 😍
Star Rating ★★★★☆
📊 NPS Score 012 ··· 10
👍 Thumbs Up/Down 👎 👍
💬 Text Feedback Type your feedback…
☑️ Multiple Choice ○ Option A  ● Option B
Multi-Step Surveys

Build conversational surveys, step by step

Chain multiple question types into a single flow. Start with an emoji rating, follow up with a text question for unhappy users, and close with an animated thank-you. Progress dots guide visitors through each step.

1
Emoji Reaction
How was your experience?
😞 🙁 😐 🙂 😍
2
Text Feedback
Tell us more (optional)
Type your feedback…
if rating ≤ 3
Thank You
Thanks for your feedback!
Fully Customizable

Make it yours — colors, icons, and position

Pick an accent color, choose from five launcher icons, add custom label text, and place the widget wherever you like. The result looks so premium that users are proud to deploy it — it actually makes their website look better.

Widget variations
Feedback by Inspectlet
Rate us by Inspectlet
Position options
Bottom left
Bottom right
Bottom center
Accent color
Smart Targeting

Show surveys at the right moment

Control exactly when and where surveys appear: on specific pages, after a set number of sessions, or triggered by custom events. Works on desktop and mobile — surveys are fully responsive with touch-friendly targets.

Survey display rules
Page URL
contains /pricing matches regex
Sessions
after 2 sessions max 1 completion
Device
Desktop Mobile Tablet
Actionable Analytics

From responses to decisions

See your NPS score at a glance with color-coded breakdowns. Browse individual responses with rating badges, filter by promoters, passives, or detractors, search feedback text, and export everything to CSV.

72
NPS Score
148
Responses
96
Promoters
18%
65%
10
Love the new checkout — finally fast on mobile!
4
Pricing page was confusing, almost left.
9
Great product, would recommend to friends.

Deploy beautiful surveys in minutes

Six question types, full customization, multi-step flows, and analytics — alongside session replay and heatmaps, so you see what users do and what they have to say.